The scope of services is limited to a single consultation only, unless we are instructed by you to provide further services and we accept those instructions in writing Section 43 of the Code of Conduct, which regulates the conduct of registered migration agents, prohibits agents from providing immigration assistance to clients (unless this occurs during an initial consultation) without a signed service agreement in force.
The basis of the fees for the services is calculated as follows:
We require payment of the relevant professional fees in advance.
The Client appoints and authorises the Agent(s) to represent the Client and to perform the services described in this agreement.
The Migration (Migration Agents Code of Conduct) Regulations 2021 (“Code”) is intended to regulate the conduct of registered migration agents and the Agent and Client agrees to comply with the Code.
The Client agrees that the Agent has provided the Client with a copy of the Consumer Guide.
The services to be provided under this agreement include the following:
All immigration assistance will be provided by the Responsible Agent(s) that are listed in this agreement.
We do not offer refunds of professional fees paid for initial consultations.
We will take all reasonable steps to ensure that the information and documents that you provide before, during and after your initial consultation are kept confidential and secure, in accordance with our professional and legal obligations. Please note that we may record our consultation with you, to ensure that we have an accurate account of the information that you have provided, and the migration options we have discussed. Any such recording made will be stored in a confidential and secure manner, as required by law.
The law as applied in Queensland; Australia governs this agreement.
a reference to ‘Client’ is a reference to all Clients in this Agreement):
Please also review the attached document – Consumer Guide – Registered Migration Agents
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